Refund Policy

1. Order Cancellation

  • Cancellation before Production: If you wish to cancel your order before production begins, please contact us as soon as possible. We will issue a full refund to your original payment method.

  • Cancellation after Production: Once production has started on your custom t-shirt order, we cannot accept cancellations or provide refunds. Each custom design is unique and tailored to your specifications, making it impossible to resell or reuse.

2. Returns and Exchanges

  • Quality Concerns: If you receive a custom t-shirt that is defective or has quality issues, please contact us within [number of days] days of receiving your order. We will work with you to resolve the issue, which may include issuing a refund, providing a replacement, or offering a credit.

  • Incorrect Size or Design: If you receive a custom t-shirt that does not match the size or design you ordered due to our error, please contact us within [number of days] days of receiving your order. We will arrange for a replacement or issue a refund.

  • Customer Error: We are not responsible for sizing or design errors made by the customer when placing an order. Please review your order carefully before confirming. We do not offer refunds or exchanges for customer-generated errors.

3. Refund Process

  • Refund Eligibility: Refunds will be considered based on the circumstances outlined above.

  • Refund Method: Refunds will be issued to the original payment method used for the order. Please allow [number of days] days for the refund to be processed.

  • Refund Amount: The refund amount will depend on the specific situation and will be determined at our discretion.

4. Contact Us

If you have questions or concerns about our refund policy or need to request a refund, please contact our customer support team at [Your Contact Information].

Changes to this Refund Policy

We may update this Refund Policy periodically to reflect changes in our practices or for legal or regulatory reasons. We will post the updated Refund Policy on this page, and the revised version will be effective from the date of posting.